Terms and Conditions of Sale
TCHITE STORE shop
These general terms and conditions of sale govern sales made on the TCHITE STORE online shop.
1. Products
Each product sheet presents the product's essential features: description, ingredients, benefits, usage tips, price and available variants.
2. Prices
Prices displayed on the site are in FCFA (XOF), unless otherwise stated. Any delivery fees are indicated before final order validation.
3. Order
The order is considered validated after cart confirmation, entering the necessary information and payment acceptance.
4. Payment
Payment is made via the secure solution integrated on the site. Depending on active options, payment methods such as credit card or mobile money may be offered to the customer at checkout.
5. Delivery
Applicable delivery terms, times and zones are communicated to the customer during the order process or upon confirmation.
6. Returns and complaints
Any complaint regarding an order or product must be sent to customer service within a reasonable time after receipt, to allow appropriate handling depending on the nature of the product and the request. Any unpacked product is no longer accepted for return.
7. Customer service
Contact: akseddistillerie@gmail.com — WhatsApp
8. Liability
The advice and content offered on the site do not replace medical advice. In case of doubt, reaction or particular sensitivity, it is recommended to seek the advice of a health professional.
9. Personal data
The information necessary for the order is processed in accordance with the privacy policy.
10. Applicable law
Sales made on the site are subject to the law applicable in the Republic of Benin, subject to applicable consumer protection rules.